Friday, December 7, 2018

Theresa Buley serving others as dental coordinator at Promise CHC


SIOUX CENTER – Theresa Buley brings “an enthusiastic and genuine love to help others” to Promise Community Health Center.
Theresa Buley has assumed the role of
dental coordinator at Promise Community
Health Center. Serving at Promise fits with
her passion for helping out others.

She has assumed the role of dental coordinator at the health center.

“I have a passion to help people – working with others to help them achieve their goals,” she said. “I desire to do good for others, and I think Promise is committed to that as well.”

Theresa grew up in St. James, MN, and attended St. Cloud State University in Minnesota. She then served as a quality analyst at Carlson Marketing Group in Plymouth, MN, 1998-2006; church services director for Youth Encounter in Roseville, MN, 2006-07; donor services director for The Salvation Army in Roseville, 2007-17; and office manager at Town & Country Implement in Rock Valley, IA, 2017-18.

She’s now happy to be at Promise, where she helps to oversee the dental program to ensure efficient workflow and comprehensive services to Promise’s patients.

“I hope to help grow and already wonderful organization,” she said.

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.


MORE ABOUT THERESA:
Theresa Buley and her husband, Matthew, live in Rock Valley. They have four children who they adopted in 2007 from the Philippines: Remir, 25; MaryJoy, 22; Mark, 21; and Raymund, 19, a senior at Rock Valley High School. In her spare time, she enjoys spending time with family; camping, hiking and kayaking; playing board games and doing puzzles; and jogging.

Wednesday, November 28, 2018

Delta Dental awards Promise $25,000 to study dental expansion


SIOUX CENTER – Promise Community Health Center has been awarded a $25,000 grant from the Delta Dental of Iowa Foundation to study potential expansion of its dental services and ways to maximize efficiency of its current space.

Significant growth in the health center’s dental program over the past two years has prompted the need for the study. With the program exceeding capacity, patients have experienced increasing wait times for appointments for services ranging from hygiene care to significant procedures.

Promise Community Health Center's dental program
has exceeded capacity due to strong growth in recent
years. Thanks to a $25,000 Delta Dental of Iowa grant,
the health center will study potential expansion needs
in facilities and staffing and ways it can increase
operational efficiency in its current dental space.
Thanks to the grant, Promise will use the consulting services of the Capital Link office in Cottleville, MO, to determine the best steps forward.

“The grant is a great opportunity for Promise to continue to build and expand on our current dental program,” said Amy Kleinhesselink, co-chief executive officer and chief financial officer of Promise. “The study will help Promise assess where we are with the dental program and determine a strategic plan so we can ensure we continue to meet and provide for the needs of our patients.”

For the study, a project planning committee from Promise will collaborate with a Capital Link operations and facilities planner who will offer both onsite and remote technical assistance. The current state of the dental services and facilities will be assessed, recommendations for increased efficiencies of operations will be developed, and future plans will be drafted to address operational, staffing and space requirements.

The target completion date for the study is October 2019.

“This will help us assess if we are at that point where we need to look at expanding our exam rooms and/or hiring additional dental staff,” Kleinhesselink said.

The grant also will fund the purchase of two dental hand tools to improve efficiency in patient care by the dentist and hygienist and will provide resources for two representatives of Promise to attend the National Network for Oral Health Access annual conference next October.

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.

Monday, November 26, 2018

From Panama to Promise CHC, Van Bruggen finds new way to serve


SIOUX CENTER – Jenna Van Bruggen has returned from two years of service in the Peace Corps in Panama and now has found a new way to serve people.

She has assumed the role of dental receptionist at Promise Community Health Center.

Jenna Van Bruggen recently returned from
serving as a Peace Corps volunteer in Panama.
She now has found a new way to serve as a
bilingual dental receptionist at Promise
Community Health Center in Sioux Center.
“Promise, from what I see, is making an impact on the community. I wanted to join in making a positive impact here,” she said. “Promise offers services at an affordable rate. I’ve been impressed by Promise.”

Jenna grew up in rural Sheldon and graduated from Unity Christian High School in Orange City in 2012. She earned bachelor’s degrees in both biology and Spanish at Calvin College in Grand Rapids, MI, in 2016.

She then served two years as a Peace Corps volunteer in Panama, living in an indigenous community near the Costa Rican border. She was there as an agricultural extensionist, but her second year of work was focused more on public health. She helped facilitate programs in the schools about reproductive health, especially HIV/AIDS.

After returning from Panama in September, Jenna wanted to find work where she could continue to make a difference. She also wanted to continue to use her Spanish and get to know the Hispanic community of northwest Iowa better.

The bilingual dental receptionist role at Promise CHC was the right fit.

“I see this as a fulfilling job,” Jenna said. “I hope that I can bring my positive attitude, organizational skills, a listening ear, compassion and friendship.”

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.


MORE ABOUT JENNA:
Jenna Van Bruggen lives in rural Sheldon. In her spare time, she enjoys baking and trying out new recipes; spending time with her cat, Luna Menguante, that she brought back from Panama; and helping out with tasks on her family's farm.

Wednesday, November 21, 2018

We have thankful hearts this Thanksgiving season at Promise CHC


by Derrick Vander Waal

SIOUX CENTER – We have a lot to be thankful for here at Promise Community Health Center.

We thank our patients for entrusting us with your care. We thank our providers and staff for their dedicated, compassionate care of patients. We thank our board members for their committed, volunteer service. We thank our donors for their faithful support of our mission. We thank our partnering community organizations for working with us.

With gratitude in our hearts, we count our blessings this Thanksgiving Day as we continue to grow to better serve our patients and community. We know it’s through the collective teamwork of everyone, working together, that we can make a difference.

Here are a sampling of reasons our staff members are thankful about serving at Promise:

I’m thankful for the patients we care for and having an opportunity to be part of their lives through their life stories and life experiences they share with us.
– Vicki Schrock,
Clinic Nurse

I’m thankful to work in an organization which has a sweet, servant attitude and where what we do, does make a difference in people’s lives. It’s also an organization where people like to eat!
– Dr. Del Lassen,
Medical Director

I feel like I get a thank you in return for helping patients.
– Vanessa Salcedo,
Receptionist/Scheduler

I’m thankful to work with such wonderful, helpful staff members! It’s great to know so many people can come together and help a community in so many fantastic ways.
– Gabbie Coons,
Dental Assistant

I am thankful for the servant heart of so many of our employees. They choose to work at Promise; they choose to serve every day. It’s hard to find employees like that, and we are very blessed to have them!
– Amy Kleinhesselink,
Co-Chief Executive Officer/
Chief Financial Officer

I’m thankful for being a helpful hand to our patients and, as an interpreter, helping them get beyond the language barrier.
– Anna Gonzalez,
Medical Assistant/Interpreter

I’m thankful for being integrated into a different culture. Not a lot of nurses get to experience that on a daily basis. It’s something different.
– Courtney Brock,
Clinic Nurse

I am thankful for the opportunity to serve others in so many ways! Whether it is our patients, our employees or the community, I love being able to serve!
– Melinda Scholten,
Clinic Manager

I’m grateful to be in this country and, moreover, to be part of this clinic. As a new immigrant, I get to be part of a new culture and new traditions. I’m very grateful to be here. I’ve had a great experience with Promise – with patients, with co-workers and with everyone in general. I couldn’t have had a better start here in this country than being here. I am thankful for getting the chance to experience more dental work.
– Leo Marquez,
Dental Assistant/Interpreter

I’m thankful for all the growth in the last few years. It helps us serve even more patients in really innovative and impactful ways.
– Amy McAlpine,
Data & Compliance Specialist

I’m thankful to be able to tend to people who don’t really have a lot of resources.
– Daniela Ramon,
Receptionist/Scheduler

I am thankful for the opportunity to serve the women who seek out midwifery care here at Promise. I think it is wonderful Promise offers an alternative to traditional prenatal care by supporting our midwives. I am so thankful for the opportunity to get to know our families that value quality care and the personal touch we provide.
– Kari Ney,
Prenatal Clinic Nurse

I am thankful for an organization that strives to meet the needs of not only their patients but also their employees.
– Emily Tuschen,
Co-Chief Executive Officer/
Chief Operating Officer

I’m thankful to help patients from a variety of walks of life and to be able to offer an open door to any questions they may have.
– Carrie Vander Schaaf,
Finance Assistant

I am thankful for wonderful co-workers and the ability to meet and interact with people from the community.
– Kendra Borchers,
Clinical Pharmacist

I’m thankful for having the opportunity to serve a community in need.
– Sung-Ju Kim,
Dental Assistant

I am thankful for Doc Lassen. He answers all my questions with a smile. I am also thankful for the amazing staff at Promise. I am definitely thankful for my wonderful patients that trust me with their health. Most of all, I am thankful that God put upon my heart to come to Promise. God bless, and Happy Thanksgiving everyone!
– Faith Schiltz
Family Nurse Practitioner

Faith couldn’t have offered a more fitting conclusion with her best wishes.

From all of us at Promise, we wish you a Happy Thanksgiving! We hope you have a wonderful holiday with family and friends. Take time to count your own blessings.

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.

Monday, November 19, 2018

Daniela Ramon desired to work at place involved in community

Daniela Ramon is serving as a receptionist
at Promise Community Health Center.
SIOUX CENTER – Daniela Ramon wanted to work at a place that she knew was making a difference by being involved in the community.

She saw that in Promise Community Health Center.

Daniela, who is bilingual in English and Spanish, recently assumed the position of receptionist/scheduler at the health center.

“They assist everyone, and they make health care accessible to everyone,” she said.

Daniela grew up in Rock Valley and graduated from Rock Valley High School in 2015. She is attending the University of South Dakota online with hopes of attaining her bachelor’s degree for accounting next May. She served as a paraprofessional in the Rock Valley School District for six months during 2017 and worked in other jobs since she was 14.

She now is playing her part in making a difference at Promise.

“I am interested in being able to show patients a positive attitude when they first come in,” she said. “I hope I can help patients feel more comfortable on their visit.

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.


MORE ABOUT DANIELA:
Daniela Ramon lives in Rock Valley. She spends most of her free time doing homework for her college classes, but she enjoys going out with friends when she can.

Wednesday, November 14, 2018

Borchers assumes new role of clinical pharmacist at Promise CHC


SIOUX CENTER – An expert on medications will be a few steps away at Promise Community Health Center for medical providers and patients.

Kendra Borchers, doctor of pharmacy (PharmD), joined the health center’s team this week in the new position of clinical pharmacist. Her hours will be 8 a.m.-5 p.m. Monday, Wednesday and Thursday and on an as-needed basis to serve Promise's patients.

Kendra Borchers, doctor of pharmacy
(PharmD), has joined Promise CHC's
team as an onsite clinical pharmacist.
In the implementation of the PharmD
program, she will serve as a resource
to both medical staff and patients.
In implementing the new PharmD program, she will serve as an important resource to both the medical staff and patients.

“Through this program, the health of the patient and the community can be positively impacted,” Borchers said.

Emily Tuschen, co-chief executive officer and chief operating officer at Promise, said the health center had been analyzing and considering implementing a clinical pharmacist for quite some time – noting that not many organizations of Promise’s size offer the service.

“As an organization, we see this as something that will not only immensely benefit our patients but also our providers,” Tuschen said. “Clinical pharmacists are experts in medicine and best practice. Kendra Borchers will be a huge asset to the high-quality care that Promise is already providing. From a quality assurance standpoint, we hope to see our patients have a better understanding of their medications and chronic disease. With the addition of a clinical pharmacist, Promise will continue to excel and provide high-quality primary health care for all our patients.”

In her role, Borchers said she will counsel patients about medications, provide information to patients and staff regarding changes in medications or new developments, aid patients in obtaining medications, assist the medical staff with medication selection and dosage adjustment, and assess patient profiles to improve medication use.

She said PharmD will be a “very beneficial program” for Promise.

“A pharmacist is an expert in medications and has the ability to analyze patient information and communicate this information to patients and members of the health-care team,” she said. “A PharmD program is a program that utilizes the knowledge that the pharmacist possesses to improve the health of patients.”

Borchers, 25, said she always was interested in the medical field and desired a career that would enable her to positively impact patient health in a direct way. She decided to take the pathway to pharmacy because she would be able to interact in a unique way with both patients and providers to provide optimal care.

After graduating from Sioux Center High School in 2011, Borchers went on to Drake University in Des Moines. She earned her doctor of pharmacy degree in 2017. She then received her residency training at St. Luke’s Medical Center in Sioux City, June 2017-July 2018.

She now is excited to fulfill her goal to return to her hometown and put the skills and knowledge she gained through her education to work “to positively impact the health of the community.” She noted that the comprehensive array of health services offered at Promise will present her with various ways to make a difference.

She is impressed by what she has seen so far.

“My first impressions of Promise is that patient care is a No. 1 priority, and everyone is working to ensure that the patients’ needs are met,” Borchers said. “Additionally, I have the impression that Promise is a great place to work collaboratively with other members of the health-care team.”

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.


MORE ABOUT KENDRA:
In her spare time, Kendra Borchers enjoys reading, doing puzzles, watching movies, playing cards and board games, and hanging out with friends and family.

Thursday, November 8, 2018

Scholten moves up into clinic manager role at Promise CHC


SIOUX CENTER – Melinda Scholten has experienced many aspects of health care and now is taking a step up in leadership at Promise Community Health Center.

Melinda Scholten
She has assumed the position of clinic manager after serving in the roles of clinic nurse and health records specialist at the health center since October 2016.

Emily Tuschen, who previously was Promise’s clinic manager and now is the co-chief executive officer and chief operations officer, said Scholten’s prior duties at the health center, along with her hospital nursing experience, “have molded her to be a great fit” as Promise’s clinic manager.

“She has a welcoming demeanor and is very knowledgeable,” Tuschen said. “We are so excited to see her excel in this new role.”

Here are Scholten’s reflections about her new responsibilities:

Q: What are your thoughts about assuming the clinic manager role?
A: I am excited about the challenge. Although it is a little overwhelming at times, I believe Promise is doing great things, and I look forward to being more involved in my new role.

Q: What appeals to you about this role?
A: I enjoy being a resource and helping others with the knowledge I have. This role is a little different than that of a traditional nurse. Instead of helping patients, I get to help the nurses and medical assistants with troubleshooting, problem-solving and giving them the tools to excel in their positions.

Q: What do you hope you can bring to Promise in this role?
A: I hope to be a manager who completes reporting in a timely manner to appropriate agencies and who is a resource to the clinical staff while always looking for ways to improve the clinic for patients as well as employees.

Q: What initial goals do you have?
A: I want to learn more about all of the programs that Promise offers and develop an inventory system that enables staff to have the supplies they need in place that makes them most efficient.

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.




MORE ABOUT MELINDA:
Melinda Scholten grew up in Sioux Center, graduated from Sioux Center High School in 1998 and earned a bachelor’s degree in agriculture business/animal science from Dordt College in Sioux Center in 2002.

After working as an ag loan assistant at First National Bank in Sioux Center for two years, she decided to go back to school and earned her associate degree in nursing from Northwest Iowa Community College in Sheldon in 2006. She then served as a nurse at Sioux Center Health for a decade before coming to Promise Community Health Center in October 2016.

Scholten and her husband, Joel, live in rural Sioux Center and have four children, Lane, 11; Jenna, 9; Dana, 7; and Elsie, 4.

Wednesday, November 7, 2018

Martha Garza Perez returns to Promise CHC to serve as receptionist


SIOUX CENTER – Martha Garza Perez is a familiar face to many of the patients who come into Promise Community Health Center.

Martha Garza Perez is serving as a receptionist
at Promise Community Health Center.


She has returned to serve as a receptionist after previously filling the role from 2011-14.

“I like the job,” Martha said. “I like how Promise tries to help people in different areas.”

Martha grew up in Mexico in Nueva Rosita, Coahuila, until moving to northwest Iowa nearly 25 years ago. She lived in Hull before coming to Sioux Center 13 years ago.

She worked for the past two years as an interpreter for the Northwest Area Education Agency office in Sioux Center before returning to Promise to serve in her bilingual receptionist role.

“I hope I can bring help with the Spanish-speaking patients,” she said.

Promise Community Health Center of Sioux Center is a Federally Qualified Health Center serving the northwest corner of Iowa. Promise provides medical, prenatal, dental, vision, behavioral health and family planning services. To learn more, visit www.promisechc.org and watch this video. To read more Promise news, visit promisechcnews.blogspot.com.


MORE ABOUT MARTHA:
Martha Garza Perez and her husband, Andres, have two married daughters, Martha Draayer of Sioux Center and Angelica Cannon of Houston, TX, and a daughter, Jessica Perez, who is a senior at the University of Sioux Falls. They have four grandchildren. In her spare time, she enjoys walking, spending time with her grandkids and going to their school events.